77det Privacy Policy
Your privacy matters to 77det. This policy explains exactly what personal data we collect, why we collect it, how it is used, and the rights you hold over your information.
01Introduction & Scope
This Privacy Policy ("Policy") describes how 77det ("we", "us", "the Platform") collects, stores, uses and discloses personal data relating to individuals who visit or use the 77det website, mobile platform, and all associated services (collectively "the Service"). This Policy forms part of the broader Terms and Conditions governing your use of 77det and should be read alongside them. By registering an account or otherwise using 77det, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy applies to all personal data 77det holds about you, regardless of how it was collected — through account registration, gameplay activity, payment transactions, customer support communications, or your passive browsing of the 77det platform. This Policy is written in English and is published on the 77det platform. In the event of any inconsistency between a translated version and the English original, the English version prevails.
02Information We Collect
77det collects personal data in two ways: information you provide directly when using the Service, and information collected automatically as you interact with the platform. The categories of personal data we collect include the following:
- Registration data: your full name, date of birth, registered mobile number, and account credentials (username and password) provided when you create a 77det account.
- KYC verification data: government-issued photo identification documents and any additional identity documents requested during the Know Your Customer process, including proof of address and proof of payment method ownership.
- Payment transaction data: records of deposit and withdrawal transactions processed through bKash, Nagad and Rocket, including transaction reference numbers, amounts, timestamps and the registered mobile wallet number used. Full payment credentials are not stored on 77det servers.
- Gameplay and activity data: records of your gaming sessions, bets placed, games accessed, sports betting markets wagered on, session durations, and responsible gaming tool usage (such as deposit limit settings and self-exclusion requests).
- Technical and device data: IP address, device type, operating system, browser type and version, mobile network operator, screen resolution, session cookies, and log data generated by your interactions with the 77det platform.
We also collect the content of any communications you send to 77det support, including support ticket text, chat messages and any attachments you provide to support the resolution of your query. Providing false or inaccurate information when registering or during KYC is a breach of the Terms and Conditions and may result in account suspension.
03How We Use Your Personal Data
77det uses your personal data only for the purposes described in this Policy. We do not use data for automated decision-making that produces legal or similarly significant effects without human review. The six primary purposes for which we process your personal data are:
Account Management
To create and maintain your account, authenticate your identity on login, process your KYC verification, and respond to account-related support requests.
Payment Processing
To process deposits and withdrawals via bKash, Nagad and Rocket, verify transaction authenticity, and maintain accurate financial records for your account.
Fraud Prevention & Security
To detect, investigate and prevent fraudulent activity, money laundering, multi-accounting, bot usage and other conduct prohibited by the Terms and Conditions.
Platform Analytics
To analyse aggregate user behaviour, improve platform performance, personalise the game lobby experience, and develop new features for Bangladesh players.
Bonuses & Promotions
To administer bonus programs, verify wagering requirement completion, and — where you have not opted out — send you information about relevant offers and promotions.
Responsible Gaming
To monitor gameplay patterns for indicators of problem gambling, enforce deposit limits and self-exclusion requests, and fulfil our obligations under responsible gaming principles.
04Legal Basis for Processing
77det processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
- Contractual necessity: processing required to provide the Service you have registered for, including account creation, payment processing, KYC verification and gameplay.
- Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and the improvement of the 77det Service, where these interests are not overridden by your data protection rights.
- Consent: processing for direct marketing and promotional communications, where you have given explicit consent. You may withdraw this consent at any time by contacting 77det support.
- Legal obligation: processing required to comply with applicable anti-money laundering regulations, law enforcement requests, court orders or other binding legal requirements.
05KYC & Identity Verification
As part of our commitment to operating a safe and fair gaming environment, 77det requires all account holders to complete a Know Your Customer (KYC) identity verification process before withdrawals are processed. KYC verification involves the collection and review of government-issued photo identification and, where required, additional supporting documents. This process is a standard industry requirement and helps 77det verify that players are who they say they are, that they meet the minimum age requirement of 21 years, and that their account is not being used for money laundering or other financial crime.
KYC documents are collected through the 77det platform and transmitted using SSL encryption. Documents are reviewed by 77det's verification team and, where applicable, by authorised third-party KYC service providers under confidentiality agreements. KYC documents are retained for the duration required by applicable record-keeping obligations and then securely deleted. 77det will not use your KYC documents for any purpose other than identity verification and compliance.
06Payment Data & Mobile Wallets
77det processes payments exclusively through bKash, Nagad and Rocket — Bangladesh's leading mobile financial services. When you make a deposit or request a withdrawal, 77det receives a transaction reference and confirmation from the relevant payment gateway. This data is used solely to credit your account balance, verify the source of funds, and maintain an accurate transaction history for your account. 77det does not store full payment credentials on its own servers.
Mobile Wallets Accepted
bKash, Nagad and Rocket. All wallets must be registered in your own name to match your 77det account identity.
Encryption Standard
All payment data in transit is protected by 256-bit SSL encryption. Payment credentials are not stored on 77det servers.
All payment transactions must originate from a mobile wallet account registered in your own name. Transactions from third-party wallet numbers will be flagged for review. 77det processes withdrawals back to the same registered mobile wallet used for the most recent deposit on the account, to mitigate the risk of fraudulent fund diversion.
07Sharing Your Personal Data
77det does not sell, rent or trade your personal data to third parties for their own marketing purposes. We share your personal data only with the categories of third party listed below, and only to the extent necessary for the specific purpose described. All third-party service providers who handle personal data on our behalf are required to do so under contractual confidentiality obligations and data processing agreements.
- KYC and identity verification providers : third-party KYC service providers who assist in verifying your identity documents and confirming your eligibility to use the platform, under strict confidentiality and data processing agreements.
- Payment processing partners: bKash, Nagad and Rocket, who receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for data they hold independently.
- Game studio and platform technology providers: software providers including Evolution Gaming, Pragmatic Play, Spribe, Ezugi and Microgaming, who may receive session and gameplay data necessary to deliver their games within the 77det platform. No financial or KYC data is shared with game studios.
- Law enforcement and regulatory authorities: where 77det is legally required to disclose personal data in response to a valid court order, regulatory directive, law enforcement request or other binding legal obligation. 77det will notify you of such a disclosure where permitted by law to do so.
08Cookies & Tracking Technologies
77det uses cookies and similar tracking technologies to operate the platform, maintain your authenticated session, remember your preferences and analyse how players interact with the service. Cookies are small text files stored on your device by your browser. The categories of cookies 77det uses are:
- Strictly necessary cookies: required for the platform to function. These include session authentication tokens, security cookies and cookies that remember your language preference. These cannot be disabled without breaking core platform functionality.
- Functional cookies: used to remember your account settings, game preferences and responsible gaming tool configurations between sessions, so you do not need to re-enter them every time you log in.
- Analytics cookies: used to collect aggregate, anonymised data about how users navigate the platform, which games are most popular, and how the platform performs on different devices and network conditions. This data informs product improvements.
- Fraud detection cookies: used to identify unusual patterns of platform access, detect bot activity, flag suspicious login attempts, and support the integrity of the platform's security systems.
You can manage cookie settings through your browser's privacy controls. Disabling strictly necessary cookies will prevent you from logging in to your 77det account. Disabling analytics or functional cookies will not affect your ability to deposit, play or withdraw, but may degrade some personalisation features. 77det does not use third-party advertising cookies or cross-site tracking pixels.
09Data Retention
77det retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, to maintain an active account relationship with you, and to comply with applicable legal record-keeping obligations. The following retention principles apply: account registration and KYC data is retained for the lifetime of the account and for a minimum period after account closure as required by applicable record-keeping rules. Transaction records are retained for the period required by applicable financial record-keeping obligations. Gameplay logs are retained for fraud detection and responsible gaming monitoring purposes for a defined period and then anonymised or deleted.
When your account is closed — whether by your own request, by 77det following a Terms breach, or by mutual agreement — 77det will retain only the data required by law, deactivate all active processing of your data for service delivery purposes, and delete or anonymise all remaining data as soon as the mandatory retention period expires. You may request confirmation of the retention period applicable to your specific data by contacting 77det support.
10Your Rights Over Your Personal Data
Subject to applicable law, you have the following rights in relation to the personal data 77det holds about you. To exercise any of these rights, contact 77det support at [email protected], including your registered mobile number and a clear description of your request. 77det will respond within a reasonable timeframe and in any event within 30 days of receiving a valid request.
- Right of access: you may request a copy of the personal data 77det holds about you, together with information about how it is being used and who it has been shared with.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. For account registration data, you may also update certain fields directly via account settings.
- Right to erasure: you may request that 77det delete personal data we hold about you, subject to our obligations to retain certain data under applicable law. Where erasure is not possible due to legal retention requirements, 77det will restrict processing of that data to the minimum necessary.
- Right to restriction of processing: you may request that 77det restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
- Right to withdraw consent: where processing is based on your consent (such as for promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. Withdrawal of consent for essential processing (such as KYC) will prevent 77det from continuing to provide the Service to you.
77det will not charge a fee for reasonable data subject access requests. Where requests are manifestly unfounded or excessive, 77det reserves the right to charge a reasonable fee or decline to respond, providing written reasons for the decision.
11Data Security
77det implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include 256-bit SSL encryption for all data in transit between your device and the 77det platform, secure server infrastructure with access controls, regular security reviews and penetration testing, and staff training on data handling obligations. Payment credentials processed through bKash, Nagad and Rocket are handled exclusively by those payment gateways and are not stored on 77det's own servers.
While 77det takes all reasonable precautions to secure your data, no online platform can guarantee absolute security. You are responsible for keeping your account login credentials confidential and for notifying 77det support immediately if you suspect your account has been accessed without your authorisation. 77det will notify affected account holders in the event of a data breach that poses a material risk to their personal data, in accordance with applicable notification obligations.
12Children & Minors
The 77det platform is strictly intended for adults aged 21 years and above. 77det does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory part of the KYC process. If 77det becomes aware that an account has been registered by or is being used by a person under 21 years of age, the account will be immediately suspended, any gameplay proceeds will be forfeited, and all personal data associated with the underage account will be securely deleted as soon as legally permissible following resolution of any compliance obligations.
13Changes to This Privacy Policy
77det reserves the right to update or amend this Privacy Policy at any time. The most current version of this Policy will always be available on the 77det platform. The date shown at the top of this Policy reflects when it was most recently reviewed and updated. Where changes are material — such as changes to the categories of data collected, the purposes for which it is used, or the third parties with whom it is shared — 77det will provide advance notice via the platform or via your registered mobile number before the changes take effect.
Your continued use of the 77det platform after the effective date of any update to this Policy constitutes your acceptance of the revised version. If you do not accept the revised Policy, you must cease using the platform and may request account closure by contacting 77det support.
14Contact & Data Enquiries
For all privacy-related queries, data subject access requests, erasure requests, consent withdrawal requests, or to report a potential data protection concern, contact the 77det support team at [email protected]. Please include your registered mobile number in all privacy-related correspondence to enable efficient identification of your account records. Support is available 24 hours a day, 7 days a week, aligned to Bangladesh Standard Time (UTC+6).
77det is committed to resolving all privacy queries promptly and transparently. If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint in accordance with applicable data protection regulations in your jurisdiction.
Your Privacy Is Protected
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